Terms & Conditions

Introduction

Welcome to vc77, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ('Terms') govern your use of the vc77 website, mobile interface, games, and all related services ('Platform'). They constitute a legally binding agreement between you ('User', 'Player', 'You') and vc77 ('We', 'Us', 'Our').

By registering an account, making a deposit, or using any feature of the Platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree to any part of these Terms, you must discontinue use of the Platform immediately. Your continued use following any amendment constitutes acceptance of the updated Terms.

vc77 reserves the right to update or amend these Terms at any time. Changes take effect immediately upon publication on the Platform. It is your responsibility to review these Terms periodically. These Terms were last revised in January 2026 and are effective from that date.

Eligibility

To register and use the vc77 Platform you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. vc77 strictly enforces a 21+ only policy across all products and services.
• You must be a human individual. Registrations made by automated bots, scripts, or agencies on behalf of third parties are prohibited.
• You must not be accessing the Platform from a jurisdiction where online gambling is prohibited by local law. It is your sole responsibility to verify legality in your location.
• You must not be a person who has previously been excluded, suspended, or banned from the Platform by vc77.

vc77 may request documentary evidence of age and identity at any time. Failure to provide satisfactory verification documents within a reasonable period will result in account suspension and forfeiture of any pending withdrawals.

Account Registration & Security

Each player is permitted to hold exactly one account on the vc77 Platform. Duplicate accounts, multi-accounting, and the use of another person's account are strictly forbidden and will result in immediate permanent closure of all associated accounts and full forfeiture of balances.

Account Credentials

You are solely responsible for maintaining the confidentiality of your username and password. You agree to:

• Never share your login credentials with any third party under any circumstances.
• Notify vc77 support immediately if you suspect unauthorized access to your account.
• Choose a strong, unique password and update it regularly to protect your funds.

Deposits & Withdrawals

All financial transactions on the vc77 Platform are conducted in Bangladeshi Taka (BDT). vc77 supports multiple local payment methods to ensure convenient and fast transactions for players across Dhaka, Chittagong, Sylhet, Khulna, and all regions of Bangladesh.

Deposit Policy

Deposits are processed in real time subject to availability of the selected payment gateway. Accepted methods include bKash, Nagad, Rocket, Upay, and select bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, and others. Minimum deposit amounts and applicable processing fees (if any) are displayed at the point of transaction. vc77 does not accept deposits from third-party payment sources; funds must originate from an account registered in your own name.

Withdrawal Policy

Withdrawal requests are subject to the following conditions:

• Your account must have passed full identity verification (KYC) before any withdrawal is approved.
• Any active bonus funds must satisfy their wagering requirement before the corresponding real-money balance becomes eligible for withdrawal.
• vc77 reserves the right to perform additional security checks and to withhold payment for up to 7 business days if suspicious activity is detected on the account.

Bonuses & Promotions

vc77 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms attached to each offer, in addition to the general conditions listed here:

• Bonuses are awarded in BDT and are credited to a separate bonus balance until the applicable rollover is completed.
• Welcome bonus offers are available to first-time depositing players only and may not be claimed more than once per household or IP address.
• Free spins bonuses expire within the time limit specified in the offer. Winnings from free spins are subject to the relevant wagering requirement before withdrawal.
• vc77 reserves the right to modify, suspend, or cancel any bonus or promotion at its sole discretion without prior notice.

Any attempt to abuse the bonus system — including but not limited to bonus arbitrage, collusion, or systematic exploitation of promotions — will result in immediate forfeiture of all bonus and associated winnings and may lead to account closure.

Gameplay Rules & Fair Play

All games available on the vc77 Platform are powered by certified third-party game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt, among others. Each game operates using independently audited Random Number Generator (RNG) technology to ensure fair and unbiased outcomes.

vc77 is not responsible for connectivity issues, hardware malfunctions, or software failures on the player's end that may affect gameplay. In the event of a game malfunction, vc77 reserves the right to void any affected bets and refund the original stake at its sole discretion. Players must also adhere to:

• The specific rules and return-to-player (RTP) information published on each individual game's help page.
• Minimum and maximum bet limits applicable to each game or table.
• Cricket betting markets and sportsbook rules as published in the sports section of the Platform, including settlement rules for BPL, IPL, T20 World Cup, and other supported leagues.

Prohibited Conduct

The following activities are strictly prohibited on the vc77 Platform and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Fraudulent activity including the use of stolen payment instruments, fake identities, or falsified KYC documentation.
• Using automated tools, bots, scripts, AI agents, or any software that provides an unfair advantage in games or disrupts normal Platform operation.
• Collusion with other players, match-fixing in sports betting markets, or coordinated abuse of promotions.
• Money laundering or the use of the Platform to conceal, move, or legitimize funds obtained through illegal activity.

vc77 cooperates fully with law enforcement authorities and financial intelligence units where required by applicable regulations. All suspicious transaction patterns are reported in accordance with anti-money laundering (AML) obligations.

Privacy & Data Protection

vc77 is committed to protecting the personal data of all users. All personal information collected during registration, verification, and transaction processes is handled in accordance with our Privacy Policy, which forms an integral part of these Terms. We use industry-standard SSL encryption to safeguard all data transmissions between your device and our servers.

We do not sell, rent, or share your personal data with unauthorized third parties. Data may be disclosed to payment processors, game providers, and regulatory or law enforcement bodies where legally required or where it is necessary to perform our contractual obligations to you.

Responsible Gaming

vc77 is firmly committed to promoting responsible gaming across all of its products. Gambling should be an enjoyable entertainment experience, not a source of financial or personal distress. We encourage all players — particularly those from Dhaka, Chittagong, Rajshahi, Khulna, and Barisal — to set personal limits on their gaming activity and to seek help if gambling is negatively affecting their daily life. 21+ only. Players under 21 years of age must not use this Platform.

Self-exclusion, deposit limits, session limits, and reality check tools are available on request by contacting our support team. For further guidance, please review our dedicated Responsible Gaming page.

Limitation of Liability

To the fullest extent permitted by applicable law, vc77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, or loss of goodwill — arising out of or in connection with your use of the Platform, even if vc77 has been advised of the possibility of such damages.

vc77's maximum aggregate liability to any individual player for any claim arising from or related to these Terms or the Platform shall not exceed the total net deposits made by that player during the 30 days immediately preceding the date on which the claim arose.

Amendments to Terms

vc77 may amend, modify, or replace these Terms at any time. Updated Terms will be posted on the Platform and will take effect immediately upon publication. Where a material change is made, we will endeavour to provide reasonable advance notice via the Platform or by email to your registered address.

Your continued use of the Platform after the updated Terms have been posted constitutes your acceptance of those changes. If you do not agree to a change, you must close your account and withdraw any available balance prior to the effective date of the amendment.

Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and vc77, we encourage you to first contact our customer support team at [email protected] to seek an amicable resolution. vc77 will make reasonable efforts to resolve any complaint promptly and fairly.

Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, please reach out to our support team at [email protected]. Our team is available around the clock (24/7, Bangladesh Standard Time, UTC+6) to assist you.